Returns & Exchanges
At Royal Fans, we stand behind the quality of our premium ventilation solutions and offer a 30-day return policy to ensure your complete satisfaction. If your fan isn't the perfect fit for your home, we provide a seamless exchange or refund process for all unused items in their original packaging.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack the fan and all mounting hardware in the original manufacturer's box to ensure the product remains protected during transit.
Ship to Our Warehouse
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our technicians verify the item's condition, we will process your full refund or dispatch your replacement fan within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing